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Customer Portal

Learn where to access guidance, documentation, and feature-specific information for the Arxus Customer Portal.

Updated over 2 weeks ago

Overview

If you need help using the Arxus Customer Portal itself, you will find all product-specific guidance in the Customer Portal Help Centre.

This ensures that instructions, tutorials, and feature explanations are organised in one place dedicated to the portal.


What You Will Find in the Customer Portal Help Centre

The Customer Portal Help Centre contains detailed articles covering all core features of the portal, including:

  • Getting Started with the Portal

  • Microsoft 365 Subscriptions

  • Cloud Custodian

  • Reporting

  • Advice Center

  • Server Management

  • Vulnerability Management

  • Endpoint Management

  • Teams Voice

  • Azure Reservations

  • Tenant Configuration

  • Users and Permissions

  • Company Management

These articles explain how each feature works, how to navigate the portal, and how to complete key actions.


How to Access the Customer Portal Help Centre

You can open the Customer Portal Help Centre directly from within the Arxus Customer Portal using engage or by following the link below:

This help centre is continually updated to reflect new features and improvements.


Get Help

If you need more help, contact your Customer Success Manager, reach out to our Service Desk support, or type your question in the chat to our support team. They will be ready to assist you.

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