Detailed Device Performance Overview
The Device Performance Data Details View offers a granular look at the performance metrics of individual devices, including average scores for boot and login performance, allowing for a detailed analysis of device-specific performance.
Prerequisites
To use Endpoint Management in the Arxus Portal you need:
Access to the Arxus portal with the appropriate permissions to use this feature.
Your company must have you activated this service with Arxus.
How to activate?
If your company has this service active, and you still can’t use it, contact your company portal administrator (usually this person, is who in your company has “Full Role” rights to the users and permission section).
Summary Metrics
In the Device Performance Data Details View, you will find:
Average Score: A tile presenting the overall average performance score of devices.
Average Boot Score: A tile showing the average boot performance score.
Average Login Score: A tile displaying the average login performance score.
Visual Data Representation
The Device Performance Data Details ReportView also includes:
Performance Details for Each Device: A detailed table listing each device along with its user name, device name, model, average score, average boot score, average login score, and the number of blue screens.
In-Depth Metrics Breakdown
Additionally, in the Device Performance Data Details ReportView, you can find:
User Name: The name of the user associated with each device.
Device Name: The unique name assigned to each device.
Model: The model of each device, helping identify performance patterns across different models.
Average Score: The overall performance score for each device.
Average Boot Score: The boot performance score for each device.
Average Login Score: The login performance score for each device.
Number of Blue Screens: The count of blue screen events each device has experienced.
Filtering and Search Options
To help you focus your analysis, the Device Performance Data Details ReportView offers:
Device Model Filter: A dropdown to select specific device models for detailed analysis.
Date Range Selector: Enables customization of the displayed data by selecting specific date ranges.
User Engagement and Functionality
The Device Performance Data Details ReportView enhances your experience with:
Interactive Elements: Clickable data points and real-time filtering options create a dynamic and engaging user experience. You can drill down into specific metrics for a more detailed view.
Export Options: The ability to export data for external analysis or sharing, enhancing collaborative efforts in managing and optimizing device performance.
Get Help
If you need more help, contact your Customer Success Manager, reach out to our Service Desk support, or type your question in the chat to our support team. They will be ready to assist you.