Arxus Support 🚀

Introduction to the Customer Portal

Find out how to access the Customer Portal, set up multi-factor authentication, and manage password resets with ease.

Logging Into the  Customer Portal

Learn how to navigate the Customer Portal Dashboard. Access tools, analytics, support, and manage your profile, orders, and tickets with ease.

Navigating the Customer Portal Dashboard

Learn how Arxus structures access, communication, and roles across its ecosystem  and how this model is enforced and managed through the Customer Portal.

Understanding Users, Contacts, and Permission Groups

Learn how to invite your colleagues to collaborate with Arxus granting them access to the right services, assigning their roles, and managing everything directly through the Customer Portal.

Inviting Your Team to Work with Arxus

Learn how to log in the Service Management Portal

Accessing the Service Management Portal

Learn who to reach out to during your onboarding journey with Arxus, depending on your question or situation.

Who to Contact During Onboarding

Discover how the Service Management Portal helps you get the support you need, from creating support cases to submitting service requests and staying updated on all your interactions.

Introduction to the Service Management Portal

Getting Started

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